Leggett Immobilier Rochebeaucourt-et-Argentine

Prise de contact spontané avec un agent lors d'un salon de l'habitat Rdv au domicile mis en vente > Ok pour mandat au prix proposé avec frais d'agence potentiellement discutables en fonction des offres éventuelles Validation de l'annonce > tout à reprendre, fautes d'orthographe, erreurs de syntaxe... Première visite, première offre > super mais finalement impossible de négocier les frais de Legett Démarche administratives jusqu'à la signature chez le notaire laborieuses, manque de professionnalisme à la limite du manque de déontologie

We chose to use LEGGETT based on the fact that they have such a large presence and promise to ‘hold your hand along the way’. This couldn’t have been further from the truth. During the whole process we were made to feel like we were difficult rather than having our questions dealt with empathy, we were left in the dark for long periods and information was not shared transparently throughout. One of our biggest regrets in life will be that we didn’t use a local French agency or approach our sellers directly.

Having decided to go with Leggetts' Immobilier due to to their reputation and being offered their exclusive service for selling my property. From the very onset the offices in Rochebeaucourt were completely in the dark as to who was doing what - their being no team work and not answering questions when asked. Having sold my property within the first month of marketing and expecting all to be completed in the normal three months, finally in February having just completed! A dreadful agency never recommending anyone to use - It has taken seven and a half months - I'm lost for words and the upset this has caused myself - The amount of money they have made from the sale and not one email making an apology for all the upset and inconvenience caused. DO NOT USE THIS AGENCY. Receiving this questionnaire in French is hopeless to myself, suggest you have at least an option for English - am I surprised, no!

While the estate agent is knowledgeable the lack of communication from her was ridiculous especially as everything was by email, we would only be given updates after we sent numerous emails chasing updates. Questions we asked about safer end dates etc where totally ignored by both the agent and Notaire, enquires about French tax ignored that we asked. We was asked by the agent to get the boiler serviced just a few weeks prior to completion only to find out this was not required! We was advised to clear rubbish from the house 5 days prior to completion only to find out this was again not in the contract! We are still awaiting the Diagnostics refund when advised it should be refunded on completion day. The agent made the selling process a lot more stressful than it needed to be simply because she did not communicate and keep us inform or if she did it was last minute. Even the day before completion we emailed asking what happens on completion day and got a very vague answer and it took several emails and phones calls on the day to find out if completion had taken place. I would never use or recommend Leggett’s again

Honoraires exorbitants pour un service inexistant. Je ne recommande pas, qui plus est si vous n'êtes pas bilingue. Nous n'avons pas réussi à avoir toutes les informations sur le bien, avons eu de mauvais conseils pour la rédaction du compromis, n'avons bénéficier d'aucun suivi efficace des différents agents qui se sont succédés tout au long de notre transaction. Tout cela couvert par une direction qui approuve cette médiocrité et vous renvoie une image de mauvais client. A éviter. Vraiment.

Nous sommes passés exprès par une agence en ayant bien stipulé que le bien ne devrait pas apparaître sur le bon coin pour des raisons personnelles, au bout de 15 jours le bien était sur le bon coin, c est une faute professionnelle… aucun dédommagement !!!

Trop surbooké pour la visite, pour tenir une conversation téléphonique (SMS uniquement), absent à la signature du compromis, absent pendant tout le processus de vente (7mois), numéro plus attribué au moment de demander les clés... Absent à la signature de l'acte. Propriétaires, soyez vigilants avant de confier votre bien, tournez vous vers des agences beaucoup moins chères, le service ne peut être pire !! Leggett gardez votre réponse type, utilisez votre énergie pour former vos agents: l'Ethique et la Déontologie ça s'apprend. Vivement que le gouvernement légifère pour mettre fin à ce RACKET !