Vacances Foncia Cannes La Bocca Cannes

I booked via Expedia so it wasn't until I was passed over to the agency handling the property that I realised I would need to pay extra for linen, towels and a bath mat! I brought my own towels but asked for linen via email in advance of my stay. I was hoping it would be waiting in the apartment but you collect it from the agency so I had to squeeze that into my suitcase. I was handed a sheet of paper with the apartment's address but they didn't explain it very well and I didn't realise it was a huge complex. When I arrived I spent ages going round in circles looking for 'villa' and my apartment number' until I found a helpful pool guard who explained how to get to my apartment and where it was. A map of the complex with my apartment circled would have been really helpful so I knew where I was going as the place is a maze. Apartment itself was small but functional but with an amazing view and a lovely balcony area. After having to pay for linen I was pleasantly surprised to find soap in the bathroom, washing up liquid and pods for the coffee machine. Maybe these were left by a previous guest but at least I didn't have to buy these items. When picking up the keys I explained my departing flight was early and wanted to know how to return the keys. I was told I'd be given a code to put it in the box outside the office. Noone showed me where this box was and the day before I left I still hadn't been given a code so I went into the office to speak to someone. She didn't speak English and my french was limited but I was able to explain I'd received no code and where was I supposed to leave keys. She advised I put the keys through the letterbox. Late on the eve before I was due to check out I was given a code - still no idea where the box was to put this code into as having looked outside the front of the building it's not clear where this box is, so I explained that I'd gone into the office and asked and was told to put it in the letter box which was met with a thumbs up emoji. From trying to find my apartment and worrying about getting the key safely back and how long it would take to get my deposit back (noting I didn't use the kitchen and put all the cushions back, emptied bins etc so was spotless) I wouldn't book if I had to go via this agency again as it wasn't a great experience.

Les indications données par les services de messagerie renseignait un bureau pour la remise des clefs et la provision, qui n'était pas ouvert entre 12:00 et 14:00 et par ailleurs situé complètement ailleurs en plein centre ville. Cependant l'accueil après ce quiproquo a été efficace. Autre point de désaccord, l'appartement et le bâtiment nécessite une sévère mise à jour, appareils déclassés, sales, 3/4 des ascenseurs en panne... Résidence dans son jus des années 70-80 ...

Bonne qualité, Bonne qualité, Bonne qualité, Bonne qualité,

Satisfaite du travail, de l’environnement, de l l’accueil il amabilité du service de la propreté. Je reviendrai avec plaisir. Merci pour tout.

Il est très bien accueilli il est très rapide merci très gentil

Nous sommes ravis d’être passés par Coralie de l’agence Foncia sur Cannes la Bocca. Personne souriante et très professionnelle. Nous recommandons à 100% et penserons à revenir vers elle pour des futurs vacances.

Bonjour nous sommes allés en famille en pensant passer de bonnes vacances malheureusement gâché par le logement que nous avons occupé A notre arrivé nous avons récupéré une chambre sale nous avons du faire le ménage a 23 heures. La chambre était infecté de cafards. Le complexe pas nettoyé le personnel antipathique. Seule consolation la vue. Très très déçu. Pourtant nous avons payé 1200 euros. Je ne recommandée pas du tout

Très bon accueil de Foncia Vacances sans problèmes, logement très bien avec le confort comme chez soi. Deuxième année que nous allons dans le même logement. Comme d'habitude séjour parfait.

Appartement veu sur mer très propre accueil très parfait

Très bonne expérience.excellent service une équipe a l écoute